PRIVACY
PRIVACY POLICY
NBAUTOAZ uses contact and project information to respond to quote requests, schedule appointments, prepare vehicle work, and send customer communications when consent is provided.
LAST UPDATED / MAY 28, 2026
WHAT WE COLLECT
- Contact details such as name, phone number, email address, and preferred response method.
- Project details such as vehicle year, make, model, fleet count, requested service, timeline, finish goals, and project notes.
- Files and media such as vehicle photos, artwork files, brand assets, or reference images sent for quote review.
- Form metadata such as submission time, page URL, intake ID, browser user agent, and source page.
- SMS consent records when a visitor checks the optional text message consent box on a form.
HOW WE USE IT
- Respond to quote requests, project questions, and appointment requests.
- Prepare estimates, scope material needs, review vehicle condition, and plan installation timing.
- Send customer care messages about quote follow-up, appointment scheduling, project updates, and aftercare.
- Maintain internal project records, service history, and customer support notes.
- Improve website reliability, form routing, and service-area planning through basic site analytics.
SMS AND MOBILE CONSENT
SMS consent is optional. If you check the SMS consent box, NBAUTOAZ may send text messages about quote follow-up, appointment scheduling, project updates, and customer care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.
Mobile phone numbers, SMS opt-in data, and SMS consent records are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Service providers used to operate NBAUTOAZ communications may process this information only to deliver NBAUTOAZ messages, manage intake, or support customer communication.
SHARING AND STORAGE
- NBAUTOAZ does not sell personal information.
- Quote and project information may be processed through website hosting, form handling, CRM, email, SMS, analytics, and file storage providers.
- Project photos, artwork files, and customer notes are used for quote review, install planning, project documentation, and customer support.
- Commercial customers can request that project photos or brand assets not be used in public portfolio material before delivery.
- Records are kept as long as needed for project history, warranty support, business operations, legal requirements, or dispute resolution.
YOUR CHOICES
- You can request access, correction, or deletion of your contact information by emailing nbautoaz@gmail.com.
- You can opt out of SMS messages at any time by replying STOP.
- You can request help with SMS messages by replying HELP or calling 480-510-0695.
- You can ask NBAUTOAZ not to use specific project photos publicly before the project is delivered.
CONTACT
Privacy questions can be sent to nbautoaz@gmail.com or handled by phone at 480-510-0695.